Complacency - A feeling of contentment or self-satisfaction, especially when coupled with an unawareness of danger, trouble, or controversy.

Complacency is a natural function of the brain as the brain is designed to automate repetitive behavior. Complacency is not the result of carelessness, or a flaw in personality; it is simply the way the brain functions. Most of our day-to-day behavior is automated; it happens without conscious or deliberate thought.

No matter how vigilant we are, as time goes by with no problems occurring, we become complacent and let our guard down. Some people have their head in the sand and ignore what is happening around them; they ignore the need to observe what has changed, or what NEW hazards exist.

Example - Immediately after the events on September 11, 2001, people were vigilant and weary of anything out of the ordinary. Now, everyone is carrying on as they did before the attack.

Tips to prevent complacency in our lives:

• Think of new ways to perform similar tasks.

• Think of ways to improve the way we do things.

• Don’t let your guard down; stuff happens when you least expect it.

• Don’t underestimate the ability of others.

• Stay current in technology and new ways of doing things.

The cure for complacency is a deliberate effort to apply safety strategies in the absence of perceived danger. Remember, the time that you are at greatest risk is when you least expect something bad is about to happen.

Points to Remember:

• Complacency works against us when we are repeatedly exposed to the potential of dangerous situations, but nothing happens.

• Examples of dangerous tasks performed on a regular basis - ladder use, drilling holes, or using aerial work platforms.

• Can we name a few other tasks?